The breakfast was good but need more attention to filling the hot food back up. We only had two room cleaning during 6 day stay they said we asked for no cleaning which was wrong. There was very little hot water but the hotel was nice and the suite worked great for our family of 7 built could use a shuttle as it is a 20 minute walk, I would book one closer to park or with a shuttle as we paid 90.00 use for bus 3 days and ART was a bit unreliable. Your team was great and will recommend to other Canadian travellers and will use you again

Rooms are dated, and the plumbing is very noisy.

This hotel is an amazing gem! Super close to the parks but not too too close if you don’t want all the crowds, by car a cool 4-5mins and walking 10-15min. Our room had an amazing view of the fireworks at night, super cozy fits a big family, breakfast included, pool, bar plus some food on menu. Truly wonderful and booking with get away today you get free parking for 1 vehicle and keep in mind its regularly $28 per night so a big save!

We were traveling with another family, so we got a 2-bed 2-bath family suite. It was really nice having 2 bathrooms, 1 for each family. It was also nice having a full-sized fridge and dishwasher. Beds were SUPER comfortable. My only critique is the loud plumbing (the toilets and bathtubs randomly made noises throughout the night and our fridge made loud, funny noises as well).

Hotel smells bad, it's run down, not very clean, the breakfast buffet was good, staff was friendly and helpful.

We liked the Hotel, however, the fold out couch bed was super thin and had no cushion to it. The fitted sheet did not fit at all. And when I called the front desk to ask for another fitted sheet, it never showed up. The couch was torn and worn. If not for that, it would have been perfect. Hence the 4 rating.

For being a marriot hotel the room was very disappointing. The bathroom shower and tubs were stained with rust. The toilet was also stained with rust. The sofa was torn down. The only good thing was that this hotel offered 2 bathrooms and 2 bedrooms. The lobby when u walk in is updated but when you walk to the elevator and into the hall to your room the smell is terrible. We had to buy air freshener to mask the smell. I would definitely pay more money to get a better room especially for a marriot hotel. You get what you pay for. The package deal with disney tickets was great but next time I would definitely pay more and stay somewhere else.

Planned a great disneyland trip for the family with get away and the process was smooth. Get away package deals were great and the customer service was on point. Unfortunately the hotel was so disappointing. The lobby was great and updated but once you get past the elevator and into the hallway and then into your room. The smell is horrible. It lingers through out the floor. Had to buy airfreshners to get rid of the smell. The rooms were out dated and worn out. The bathrooms toilet and tubs had rust stains all over. I would definitely pay extra to get a better quality room at another Marriot hotel.

We loved staying at the Residence Inn for our trip to Disneyland! There were 2 convenient bus stops right by the hotel (one directly in front and the other across the parking lot) just in case we missed one or wanted to get to the park sooner. Upon arrival, the front desk gave us a goody bag filled with treats and some cute Disney related knickknacks. We were also able to get an early check-in at noon and late check-out at 4 pm that worked perfectly for our plane arrivals and departures. We chose the family suite option, which was the perfect size for us with even more room to spare. The kitchen was stocked with all your cooking essentials (even though the food in the park was just too good to pass up that we didn’t really use it) Everyone from the front desk, kitchen staff, and housekeeping was so nice and wonderful! The breakfast was delicious too with a wide variety of options for all of us, including my mom who hates breakfast foods. Thank you for a great trip!

This is a GREAT hotel! We stayed here for our week long Disneyland trip and we loved it! We got the two bedroom suite the kids twin bedroom. It came with a full size fridge, a dishwasher, a full over, and a peninsula table and chairs. It also had a room with a king size bed and the other room had two twin beds for the kids! Each room had their own bathroom which is SO helpful! The staff was very friendly and the maid service was great! They came in every other day and did our dishes, switched out the dirty towels, and even put our kids blankets and stuffies from home neatly made on the bed. It was so cute and we appreciated it so much! The extra little thought meant so much! The breakfast was pretty okay, but they were out of stuff a lot every morning and took a while to bring more food out, but we made it work. It’s a quick and easy 5-10 minute drive to the Pixar Pals parking garage! The ONLY thing we didn’t like was the doors aren’t that insulated to the hallway. We had kids running back and forth down the hall for over an hour our first night and it was SOO loud, but we also kept in mind that we’re at a Disneyland hotel with excited kids, so we just turned on our fan from home and dealt with it ha! I would definitely recommend this hotel for any family going to Disneyland! We loved it and will definitely stay here again next time!

Everything was very nice and confortable, 2 bedrooms, 2 bathrooms, a kitchen and living room with sofa bed. Very clean. We didnt use the living room to sleep, but i have to mention that the fridge makes a lot of noise. Uber Ride to disney 8$. Full free breakfast very good.

This hotel was perfect for big families. The front desk was absolutely amazing, helpful and went well beyond their duties to make our stay magical. We were able to keep the babies separate and the big kids separate while having a full-sized kitchen. HOWEVER we wouldn’t book here again solely because the ART transportation to Disneyland took an hour+ sometimes which was an absolute nightmare with tired and excited kids.

We usually stay here and all other times it’s been great. The toilet in the master bath this time had issues and we reported for 3 days but it was never resolved to the point where it would flush ok.

Two room suite are very convenient, and the two twin beds kids room is great. Beds are comfortable, kitchen and common area are fine, but the sofa was very worn out. The bathrooms are in bad shape. Toilet paper holders in both bathrooms were falling off the wall, lots of water damage, they just need desperate repair and updating. Housekeeping didn’t properly put together the beds in the kids room so we had to put the sheets on the bed, and the worst part of all of it was that the bath towels were tiny. I’ve never seen towels so small in a hotel. Definitely not on brand for Marriott.

The room was great. Two bedrooms, three beds and a sofa bed. The shower head left much to be desired. I was/is in need of being replaced. Oh yeah, don't look up. you might see the bath room fan. Gross. Otherwise the room was great for the value. Breakfast was also good. Nice selection and lots of room to set.

We stayed in a suite for our family of 8. We are so grateful that we could all stay in one room. However, the pullout couch bed was inadequate. It was very old, had an incredibly thin mattress, and was unusable. Two of our kids slept on the floor. We also needed many more towels than what was provided. Also, the hot tub was not hot and our kids were disappointed because it was overcast and cold the week we stayed. Besides those three issues, we had a wonderful stay in this hotel and would stay here again if we visit the Disneyland parks again in the future. Thank you.

The hotel was great and the staff was amazing! Breakfast was good and the rooms were nice. Pool area and games were so fun!

Great space, right next to ART stop, clean, friendly staff, full kitchen including oven and dishwasher

The customer service we received was amazing!! The breakfast was hardy and delicious. This was a perfect budget friendly place to stay for Disneyland. The rooms were very clean. They had a bus service that stops right in front of the hotel and takes you to the park! Will recommend to everyone.

We have stayed at this hotel for years. We haven't been since covid happened and the hotel is not the same. No maid service unless you ask which is good but you do need extra bath towels and those were hard to get. The beds were different and so uncomfortable the bathrooms rundown the couch had stains and a giant hole. It was disappointing because we like the 2 bedroom 2 bathroom option but sadly we wont be returning to that hotel again.

Clean rooms and friendly staff. Quickly addressed issues with the room. Breakfast was great for our large group.

I have stayed atc this hotel numerous times before but it has simply gone down hill. The staff upon checking in was not very professional. I am a Gold Elite member and all they send to care about was that I knew I would not receive Reward points because this was booked through a third party. When we got to the room, the toilet would not work properly. It continued to make a very loud “burp” entire doctrine above or below us flushed their toilet. Accompanied by a strong sewer smell. I complained and they said they would write a maintenance ticket, but nothing was ever fixed. This was a 2 bath 2 room suite and there were no other rooms available. Afterwords, I complained to the company through their complaint form and they would not even listen to me but said, no, you don’t get points! They would not even address the sewer smell! I love Marriott but I will not stay at this property again. The r maid service was poor, we had to asked for the items they neglected to refill, tissues, towels, etc.

Excellent breakfasts & very helpful staff Rooms clean & comfy with a few signs of wear.

Fabulous front desk staff!

I was a little weary after reading some reviews on this hotel but we had a great stay. The room was clean with the exception of stains on the couch. One of our bathrooms did have a gurgley toilet but it didn’t affect the function or cause any odors. The two elevators was only a minor inconvenience. Breakfast was great at 6:30 and busy if we went later. I asked for a room that faced the park and high enough to enjoy the weekend fireworks at Disney since we wouldn’t be visiting the park those days and it was accommodated. The perfect view.

Great hotel! Friendly staff, clean rooms, great breakfast!

ART bus to Disneyland is right in front of the hotel! Target is across the street. Hotel staff, both front desk and breakfast crew, are very helpful and professional!

Breakfast was excellent, with several options to choose from. Pool area was spacious. Rooms were clean but dated, bathrooms could use and update, and there were tears in the couch. The beds were firm, would be great if they added a pillowtop. Housekeeping was accommodating and came every-other-day.

We had a mix up with our reservation and I was devistated (I come from out of state so finding lodging was crucial). However, the hotel manager was very accommodating and found us a solution to our problem. We may not have had the original room we wanted, but anything was better than nothing for us out of staters. The front staff was also very kind!

We had a suite 2 bedroom three beds and couch that made out into bed. Nice kitchen. We went to the Parks in the mornings came back between 12-2 at lunch, swam, napped, relaxed. then went back to park early evening. Also had washes and dryers. Nice breakfast select. Though times on weekends need to be the same as during the week-630-10:00. One morning we got down for breakfast at 0930 and at 0945 staff had started clearing things up. Also one morning when it was suppose to open at 0630 it was almost 0700 when it opened.

Hotel and rooms were very clean. Hotel staff were very helpful and friendly answering all questions we had. They had a full service HOT BREAKFAST included with stay. Lots of options to satisfy even the pickiest eater. Please type of seating for all it's guests. Hotel staff would stock items that would run out in a timely fashion. The hotel itself has plenty of things to do during our stay. Offered a pool, gym, patio area stocked with patio games suck as connect 4, ping pong ball, and basketball courts. It is located close enough to all manor attractions but just far enough to close to not have to deal with all the traffic near the parks. Still within walking distance of major attractions. if not, short Uber or shuttle ride to parks. Rooms were very clean. We stayed in a queen suite. Only downfall was that the bathroom was in the bedroom section so if you had guests staying in the sofa bed that had to use the bathroom they would need to enter the room to access the bathroom. The bedroom privacy door was a little to close to bed. Kitchen was fully stocked with pots, pans, plates and utensils to cook up a full meal. Kitchen stocked with stove, microwave, toaster, dishwasher and full size fridge. My son was stocked to see that they had a scrub daddy and soap to wash dishes. 😂 We had an excellent stay at this hotel and will definately be booking to stay here again.

love the spacious room, full kitchen and nice breakfast.

Loved our one bedroom king suite! The room was spacious and clean and exactly what we needed. The elevator had trouble the whole time we were there and occasionally had lines waiting to get on. One morning we had a late start of getting to the parks (10:30) and the cleaning lady was very annoyed that we were still in our room and rolled her eyes when we asked for ten more minutes

Super helpful staff! Sue gave my son a Donald duck toy and two umbrellas on a rainy day to use at the park.

Everything was great the staff were very helpful with whatever we needed and really friendly. the breakfast was good as well. the only issue I had was the elevator stopped at every floor even when someone wasn't there, one elevator was being worked on so made it harder for guest to have one working elevator.

The breakfast was great. The kids enjoyed getting their own breakfast each morning. Location was wonderful. We Uber to Disneyland for under $10 for a party of 5, which was less than taking are ART shuttle. We wish the pool and hot tub (warm bath water) was hotter. There was a lot of chemicals in it. The kids were very itchy when they got out. We lotion their skin and that seem to help. One of the elevators was out of service. They did have the service elevator they let the guest use. Despite a few minor hiccups we’d stay here again.

We stayed in a 2 bed/2 bath suite, the living/kitchen area was a good size but the bedrooms were small, the dresser drawers and doors opened into the bed. The suit was not the cleanest. The couch was old and stained, floors old looking and turned the bottom of my white socks black. The beds are firm and uncomfortable if you are use to a pillow top mattress. The staff was not friendly at all(except the one older lady working the breakfast area). Breakfast was just okay, pretty much the same thing every day. When we arrived we requested a crib and waited a long time before we had to just give up and go get dinner. We stopped at the front desk to let them know we didn't have the crib yet and the staff replied oh they didn't bring it yet. It was finally there when we returned from dinner. We were going to use the pool/hot tub but the hot tub was broke the whole week we were there. Not happy about that at all. When we asked them to light the fire pit on the patio one night, they sent a guy who apparently didn't know how to do it and was cussing out of frustration at it in front of my kids. They turned off the water multiple times during our stay to do repairs. The worst part was one of the two elevators was broke. During our week stay we waited in lines to get on the elevator and waited nearly 30 minutes to get on with our luggage to check out. Very frustrating! This hotel is run down and the staff is not friendly or helpful. We will not stay here again.

This hotel was a good value for what size/type of room for the price. It was a little farther from Disney than I would like for the future- walking wasn’t really an option- even after walking 8-12 miles in Disney it just was too cold (when we went) and far when you’re done for the day. A Uber/bus ride was needed. Great staff- front desk, night staff & security. Room fairly on the less clean side could use a deep clean :slightly older- but pool/hot tub/staff and breakfast were great.

Great customer service but the room was very dated even though they supposedly went through a remodel.

Very nice people. Very good breakfast. Laundry room too small. No ATM. No cleaning service for rooms and not very nice.

The paint on the bedroom door was chipped w big pieces missing , the tub was dirty, dust on the door the fridge has ding in it . The sofa was dirty

We usually choose this hotel because of the amazing Breakfast and spacious rooms for big families.

We had the 2 bedroom 2 bath room, which was perfect. Three tv's nice kitchen and very clean.

We had a king bed suite it was smaller than expected but functioned well for two people. Lots of USB outlets, full kitchen, 2 TV’s,no issues finding parking at night, felt safe, lots of breakfast choices. Will stay here again.

We stayed for a week at RI in Garden Grove. When we arrived early afternoon, they had a room ready for free early check-in! We could settle in and use the pool at our leisure. They have fruit-infused ice water in the lobby which was refreshing and flavors changed daily. The palm trees at the pool were a nice treat, along with ping-pong, basketball/tennis court and Connect Four lawn game. The outdoor patio had a fire pit, couches and 2 bbq grills! Next door was Starbucks and we walked to Target for groceries to use in our kitchen suite. The free breakfast buffet was very nice and changed each day, offering scrambled eggs, potatoes and meat. Make your own waffles or toasted breads with lots of juices and coffee available! The hotel advertised which hours were more busy for breakfast so we could plan our morning but it was never too crowded or out of food! The rooms were spacious as advertised. Our first room smelled faintly of cigarettes so we asked for another room which they obliged even before our official check-in time.. We could see the tops of the fireworks from Disneyland from the 3rd floor.. The bar in the lobby was a nice option and we did laundry once which ended up free! Staff were pretty friendly and courteous. Our rideshare drivers knew where to find us and were prompt, but this hotel is also on the ART bus line if you don’t want to walk 20min to Disney. I absolutely loved the family kitchen suite so we had 2 bedrooms with doors, own bathrooms, and sofa bed in the living room/kitchen area! It felt like home being able to stretch out during off-park time with 2 preteens, a couple and Grandma.

Perfect hotel for families. Loved the 2 bedroom suite, really spacious. Good pool area. Friendly staff. Decent breakfast

First room the ac stopped working 2 hrs after arrival. Had to move rooms. With no help!! I had just unloaded all the groceries into the room. Second room the master bathroom shower handle fell off. There was also no hot water in that shower as well. At this point we chose to just deal with it. Other than that it was a great hotel. Nice pool, bar and breakfast.

Amazing hotel, excellent rooms, very secure and safe. Excellent location to Disneyland and easy walk. The complimentary breakfast had a great variety and was excellent.

The larger family suite is perfect for a Disneyland stay!

Hotel was clean. Staff very friendly. Loved staying on the bottom floor, very quiet, didn't have to stand in line for the elevator! Pool needs to stay open later then 10 pm, we would have like to cool off after walking all day at Disneyland. Overall great place to stay. We had a 2 bedroom 2 bath suite for 8 of us, worked great and priced fairly through getaway today.

We last stayed here 2 years ago. Rooms have been updated. Much cleaner. Free breakfast and access to laundry is very convenient. Hotel staff and management were extremely friendly and helpful. Will stay here again.

The room was very spacious and had many accommodations! The Free Breakfast is awesome.

Older hotel yet the rooms are perfect with separate bedrooms in the suites with 2 bathrooms. The staff was excellent. This is the second time I stayed there and will do it again.

Everything was great the only thing is that the website stated it was a heated pool and that was not the case the pool was really cold 😑

Very pleasant stay

Great hotel and staff! The room was superb! Clean from top to bottom. Since this was the end of COVID restrictions, they were still serving breakfast in containers, but you can get unlimited coffee, juices, milk, muffins and sides. We didn't any problems getting an elevator, but if you are trying to get one at breakfast, checkout or coming back after fireworks you will be waiting slightly so don't be surprised. Now, here is where I will turn my review from the hotel to the guests. Take note: There are some serious SLOBS that stay here! Each morning for breakfast I came out and saw pool towels all over the place by the pool. Hair ties, empty cans or cups and just trash. Some people even leave their breakfast stuff on the tables. Seriously, I don't care if you are on vacation or not....PICK UP AFTER YOURSELVES! This hotel crew works very very hard to keep this place clean and it's a shame to see guests think they can just trash this place because they are on vacation. I was also disappointed to find out that for three days the hot tub didn't get cleaned because some SLOB puked or peed in the hot tub thus ruining it for everyone else. I used to really love this hotel, but now I am going to try a different one next time I come to Disneyland. It's nothing against the staff, quality of the hotel or anything like that....its just the guests staying there for their Disney vacation just don't seem to care.

Room 129. 2 bedroom. 1 king bed/roll in shower. 2nd bedroom 2 queen beds tub/shower. Living room in between. Rooms are VERY dark. Kinda feels like a cave. Stayed Nov 21 thru the 28th. Only cleaned our room once. Beds were VERY comfortable. Nice towels and amenities. Lobby has nightly popcorn, hot cocoa. Nice little gift shop. Pool and spa VERY clean and warm. Spa is quite large. Both have lifts for disabled. Also have ping pong, gas grills, basketball court and outside games. Nice hot breakfast. Shuttle to Disneyland right outside hotel. Passes are sold by machine on site. Runs every 30 minutes or so. Rented wheelchair/electric scooter from Scooterbugs of Anaheim. Nice company. Delivered to hotel and picked up when requested. Pretty quiet. Spa can get noisy. Would stay here again. A bit dated but clean. Nice laundry room (24 hours) and game room for kids.

Our room was not cleaned the first day. When I called the front desk to inquire as to why I was told there was a Do Not Disturb sign on the door all day. This sign was taken down at 8:30am as we left for Disneyland and we did not return until 2pm to have a adult beverage which took 1 1/2 hours. No one came during this time and we once again left for Disneyland and returned at 8:30pm. Room still not clean. Called front desk to request trash at least be removed and was told someone would be right up. Again, nobody shows. Room was dirty, high dusting hasn’t be done in months I’d imagine. Furniture was old and fading. Couch had holes in the cushions. Coffee was not replaced in room except on second day (we stayed 4 nights). Coffee maker not cleaned except on second day. For what we paid for a two bedroom 2 bath suite we expected a much nicer room and way better service. Spend your money elsewhere.

Looked good on outside, but hallway and rooms looked horrible, old and grimy looking.

The hotel was clean and the free breakfast was fine. It did not look like the pictures the website showed. The lobby and outside were very nice and modern, the rooms however, were very outdated. There were scratches on the furniture. The elevator was frightening. It made so much noise. The staff was excellent, very polite and professional.

Swimming pool was warm and large, the kids loved it! Beds were comfortable and the AC worked very well. The shuttle system was also very nice! Lastly we loved the thick walls and floor which made the hotel quiet and relaxing.

We loved our stay at this resort! Friendly staff and yummy breakfast! Super clean and huge rooms. Our experience her was above our expectations. We would definitely stay here again!

Great location and great staff!

The hotel was perfect for our family! The older kids were absolutely besides themselves when we informed them that we would need to go back to the hotel to let the youngest kids nap. The Pool and Basketball court were life savers! The hubby took the kids to the pool while I napped with the babies. The older kids almost didn't want to go back to Disneyland. Great hotel with great amenities, would book again!

This hotel was great! We found a room that fit our family perfectly and we were so well taken care of. We fit so perfectly, everyone has a spot to sleep and the kids loved having their own room. We loved having our own kitchen too, we have never stayed in a suite before and we will probably never stay anywhere without a kitchen. It was the best choice we could have made.

We were well set at this hotel. The Kitchen was well stocked with all the dishes and appliances that we needed to feed our family. Our room was clean and made our stay easy and relaxing.

I love this Hotel, Customer service on point, rooms are comfortable and clean, Management is awesome, breakfast is great. Only down fall is the bus service, they should use Art instead of PCA, bus service was terrible

Great staff, great breakfast, great rooms, great prices thanks getawaytoday.com

Family of 5. We had a great stay and, really enjoyed returning too our nice clean room every day that we left to Disneyland. Stayed a total of 6 nights. Loved the breakfast and the hospitality. We will definitely be back.

My suburban was robbed in the parking lot of this hotel just 30 feet from the entrance to the hotel. The entire 3rd row of seats were stolen along with some other belongings. There is no surveillance in the parking lot and the management acted terribly telling me that no car had ever been broken into before and Walter, the front office manager "guaranteed" it would never happen again. I told him that I wanted to move to a different hotel and he said "I don't blame you" but would not refund our money. I received no further communication from the management until after my stay when I complained in a guest satisfaction survey and Bill, the director of rooms contacted me to tell me that there was poor communication from his front office manager regarding the situation but he would not help us further. I am so disappointed in the lack of customer service from the management at this hotel. I am so disappointed that I was treated like the robbery was my fault and told that they did not care if I never returned to their hotel again. I expected more from a Marriott.

we have stayed here many times before and we love it. The rooms are great, the value is great, the breakfast is fantastic, we liked everything about the hotel except for 2 things: 1) the pool was not heated at all, In fact, it was literally colder than the ocean, and I am not sure how that is even possible. We stayed a couple extra days to swim and were disappointed that swimming was not even an option. 2) It is a pretty good distance from the park, totally walkable, but its a good distance.

I booked 7 rooms for a family reunion to disneyland, there were 33 of us and we had exceptional service from the time of check-in to the time of check-out! The breakfast and the mini meal at night was beyond wonderful, we have stayed at this hotel before but with only a few family members, everyone was delighted with our whole experience, we will definitely stay here again!!! Thank you Get Away Today for arranging everything from the rooms, the Disney tickets,and the hop on ,hop off bus passes, it was amazing!!!!!

This hotel has a great option of a two bedroom suite for larger groups. The beds were extremely comfortable which was so nice after long days at the park. Housekeeping won't come each day unless you request it, but they do a good job. Full kitchen in the suite so we were able to cook a few times, that helped a lot. The fridge is full sized too, so you could buy groceries ahead of time and keep in the freezer. Even just for holding more drinks it was nice. They have a basketball court, swimming pool and ping pong along with outdoor grills you can use if you want. Its clean, they are friendly and helpful, they have a light dinner Mon,Tue, Wed evenings for guests that is complimentary. Breakfast in the morning is busy but well done and there are lots of options for food allergies! The food is pretty good and they offer proteins and fresh fruits. The one big downside is distance from the park, but we got shuttle tickets so it wasn't bad for us. There are close shuttle stops (PCA is right outside the doors) so it works nicely. There is also a Starbucks at the Hyatt next door too. It was a great restful stay. Thanks!

This hotel was great!! We stayed in the 2 bed 2 bath room and it was spacious and clean. We took advantage of the full breakfast every morning and they had a great selection that went way beyond continental breakfast. We had several requests for the front desk and they helped us out each time and were friendly. I would definitely stay here again.