UPDATED SEPTEMBER 2024. Is Get Away Today legit? Is Get Away Today reliable? How does Get Away Today work? We understand that putting your trust into a business for your hard earned vacation requires plenty of research—and it goes beyond which seasonal churro to try at Disney!
When it comes to answering these questions and more about our travel agency, we turn the conversation right back to our guests. They’re guests just like you who began booking their vacations with Get Away Today more than 30 years ago, guests who know a good value when they see one and guests who see our personal commitment to amazing vacations with every customer interaction.
And it’s these very guests who are here to answer your questions like:
- Can I really save money with Get Away Today?
- Is Get Away Today an authorized Disney Travel partner?
- Does Get Away Today have a solid reputation?
Get Away Today Offers Best Deals of Vacations
One of the reasons so many people look to Get Away Today when planning a Disney vacation, Disney cruise, Universal Studios experience and more is because of the amazing deals we offer.
Here are a few things past guests have said about our great deals on theme parks and more.
"Don't waste time looking around for the best deal, because I have NEVER found any better value than what you find with Get Away Today. And their Customer Service can't be beat."
-Tari N. “So easy to use and the prices are great. I did three days in Disneyland and one at Universal Studios. They sent me all the information and made all the arrangements. They even called me to make sure I had everything I needed. I will use them every time I go to Disneyland.”
- Warren B. "I've priced out the vacations through other sites like Expedia and the cost is always lower with Get Away Today. They're always really helpful and polite on the phone. If you're going to Disneyland or other venues in California, make sure you check them out first."
- Bart W. Get Away Today Pro Tip: Our best price guarantee means you can book with confidence! If you ever happen to see a better price or promotion happening elsewhere, just give us a call at 855 GET AWAY. We can make sure we’re comparing apples to apples and get you the lowest price possible. “The prices are great, the online and phone help had been beyond compare, and online extras like Disney themed printable activities, surprise reveals and countdown calendars made crossing off the days to our trip so much fun for our kids.”
-Kathe B. “Get Away Today has helped us book our Thanksgiving trip to Disney World and they are amazing! When Disney offered a discount, they secured it for us. I’m so very happy with their service!”
-Rhonda N.
-Tari N. “So easy to use and the prices are great. I did three days in Disneyland and one at Universal Studios. They sent me all the information and made all the arrangements. They even called me to make sure I had everything I needed. I will use them every time I go to Disneyland.”
- Warren B. "I've priced out the vacations through other sites like Expedia and the cost is always lower with Get Away Today. They're always really helpful and polite on the phone. If you're going to Disneyland or other venues in California, make sure you check them out first."
- Bart W. Get Away Today Pro Tip: Our best price guarantee means you can book with confidence! If you ever happen to see a better price or promotion happening elsewhere, just give us a call at 855 GET AWAY. We can make sure we’re comparing apples to apples and get you the lowest price possible. “The prices are great, the online and phone help had been beyond compare, and online extras like Disney themed printable activities, surprise reveals and countdown calendars made crossing off the days to our trip so much fun for our kids.”
-Kathe B. “Get Away Today has helped us book our Thanksgiving trip to Disney World and they are amazing! When Disney offered a discount, they secured it for us. I’m so very happy with their service!”
-Rhonda N.
Get Away Today Layaway Reviews
Saving for a big vacation takes time! In our 30+ years of business, one of our main goals has always been to help families afford the trips they’ve always dreamed about. Our layaway plans do just that!
Here are some comments from real people who have used our layaway plan to make their vacation even more magical.
"I was able to compare hotel prices and use the Layaway Plan with Get Away Today. The whole trip was a great memory!"
-Adriana O. “I have used Get Away Today for several vacations and have always been pleased with their great customer service! Today I found out they were able to save me extra money when Disney ran a promotion- I didn’t even have to ask.”
-Stephanie A. via Facebook “I booked 2 rooms on a cruise for my daughter's graduation for next July 2025. Get Away Today booked it for me at what I thought was a reasonable price. Then a couple months later to my surprise I got an email saying that they have repriced my booking saving me about $400 a room.”
-Karalee W. via Yelp “I find the layaway plans very useful—we like to book trips far in advance before we're ready to pay the final price tag. The Peace of Mind Plan is awesome, too. We've had to change our plans mid-vacation once and they handled everything smoothly with no extra cost to me.”
-Bart W. “Absolutely amazing. Second time booking with them and it has been great. I received a great price and there is a price match. I booked a 9 night stay with 7 days at the park. I was very hesitant at first but their customer service is amazing and their price is the best. I will book all my vacations with them.”
-Sam V. via Google
-Adriana O. “I have used Get Away Today for several vacations and have always been pleased with their great customer service! Today I found out they were able to save me extra money when Disney ran a promotion- I didn’t even have to ask.”
-Stephanie A. via Facebook “I booked 2 rooms on a cruise for my daughter's graduation for next July 2025. Get Away Today booked it for me at what I thought was a reasonable price. Then a couple months later to my surprise I got an email saying that they have repriced my booking saving me about $400 a room.”
-Karalee W. via Yelp “I find the layaway plans very useful—we like to book trips far in advance before we're ready to pay the final price tag. The Peace of Mind Plan is awesome, too. We've had to change our plans mid-vacation once and they handled everything smoothly with no extra cost to me.”
-Bart W. “Absolutely amazing. Second time booking with them and it has been great. I received a great price and there is a price match. I booked a 9 night stay with 7 days at the park. I was very hesitant at first but their customer service is amazing and their price is the best. I will book all my vacations with them.”
-Sam V. via Google
Get Away Today Customer Service
We love making travel easy! From researching the best Walt Disney World hotels on our blog, to pricing out various cruises and more, almost everything can be done right on our website at your own convenience.
But what every traveler needs in a travel agent is exceptional customer service to back them up. Often we don’t realize how important a travel agent team is until something goes wrong. And while we do everything we can to help you prepare and plan for your vacation, we are also here to celebrate the wins and navigate any crisis, should one arise.
Here are a few things past guests have said about our customer service.
"I just want to thank you for working with us to change our dates at the last minute. My daughter came down with influenza A the day before our original trip and even though we hadn’t purchased the insurance, you helped us make the change. We appreciate it so much."
-Cami T. “Get Away Today has been invaluable in planning our family trip to Disney World! We decided to extend our trip and requested multiple changes- adjusting the dates, switching to a different resort, etc and they updated everything for us and took care of all the details.”
-Nichole B. "Fantastic service and experience with Get Away Today. Most helpful planning website used before my trip."
-Tammi L. "I loved my experience using Get Away Today to book my Disneyland vacation. They were not only easy to work with, they answered my questions from the viewpoint of another excited Disneyland visitor instead of as a sales pitch. I appreciated when they were just as willing to admit downsides as they were upsides to the resorts I had in mind.”
- Taylor S. Get Away Today Pro Tip: Check your email for helpful tips leading up to your trip. We’ll send you reminders about what’s happening during your vacation and ways to score hard to get dining reservations at Disney theme parks. “The customer service that is provided by Get Away Today is excellent. You can tell that the people who work there enjoy their jobs and are treated well. Every interaction I've had has been positive and helpful.”
-Jenny H. We love hearing from our guests regarding their recent travels, and we pride ourselves on being the most helpful online travel agency! We would love to hear your experience in the comments after your vacation as well! For more Get Away Today guest testimonials, consider reading candid reviews on websites like:
-Cami T. “Get Away Today has been invaluable in planning our family trip to Disney World! We decided to extend our trip and requested multiple changes- adjusting the dates, switching to a different resort, etc and they updated everything for us and took care of all the details.”
-Nichole B. "Fantastic service and experience with Get Away Today. Most helpful planning website used before my trip."
-Tammi L. "I loved my experience using Get Away Today to book my Disneyland vacation. They were not only easy to work with, they answered my questions from the viewpoint of another excited Disneyland visitor instead of as a sales pitch. I appreciated when they were just as willing to admit downsides as they were upsides to the resorts I had in mind.”
- Taylor S. Get Away Today Pro Tip: Check your email for helpful tips leading up to your trip. We’ll send you reminders about what’s happening during your vacation and ways to score hard to get dining reservations at Disney theme parks. “The customer service that is provided by Get Away Today is excellent. You can tell that the people who work there enjoy their jobs and are treated well. Every interaction I've had has been positive and helpful.”
-Jenny H. We love hearing from our guests regarding their recent travels, and we pride ourselves on being the most helpful online travel agency! We would love to hear your experience in the comments after your vacation as well! For more Get Away Today guest testimonials, consider reading candid reviews on websites like:
- Tripadvisor
- Yelp
- Better Business Bureau
Ready to book your vacation package? Did you know you can go online for Disney vacations, Universal Studios Hollywood, and other theme park tickets? See all of our vacation deals and discount tickets online, give us a call, or stop by our offices to plan your trip? Feel free to contact an agent directly at 855-GET-AWAY, or see us in person in South Ogden. It is a privilege to help make your travel dreams a reality!
Join the Conversation!
Leave A CommentGet Away TodayMarch 05 2019
Kimberly - Thank you for bringing this to our attention! Someone will be contacting you soon about your experience. Have a great day!
Kimberly YeagerMarch 05 2019
Get Away Today was absolutely great! Very responsive, a lot of update emails and great prices. I would like to note though that our Hotel stay was not good and I would not recommend the hotel at all. We stayed at Anaheim Portofino Inn & Suites a few years ago and it was good, but this time around we noticed it was very run down, horrible customer service at the front desk (very rude), slow to get rooms cleaned before check-in and none of our keys worked at our room or pool the whole trip. Everyone we met that stayed there said their keys wouldn't work very often either. This hotel needs to spend some money and update the rooms and teach their employee's some customer service skills. One other thing we noticed was that when we visited before the rooms were Disney themed and items in the room that made our stay feel special for our kids.... this time around, nothing at all. Very disappointing.